Telecaller

Start your next role as a Telecaller with Gurkulam Corporate in Guindy, Chennai. Freshers can apply. The pay goes up to ₹25,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of Active listening, Typing speed, CRM tools and Complaint handling
• Female Only
• No English required
• Freshers can apply
• A patient, calm under pressure attitude

Salary and benefits

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.

Position details

• Work location: Guindy, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Ready to start? Upload your resume and apply to Gurkulam Corporate today.