Field Collection Executive

Gurman industry has an opening for a Field Collection Executive based in Kodambakkam, Chennai. The pay goes up to ₹20,000/month. There are 30 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Who can apply

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Skills: Complaint handling, CRM tools, Typing speed, Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and calm under pressure

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.

Compensation

Compensation: ₹18,000 – ₹20,000 per month.

Job details

• Location: Kodambakkam, Chennai, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Gurman industry today.