Collection Telecaller

Guru Hr Solution wants to bring on a Collection Telecaller for its Sector 49 - Gurgaon, Delhi team. The team is filling 10 vacancies. Salary is up to ₹27,500/month.

In the employer’s words

Key Responsibilities:Make Outbound Calls To Customers For Due Payment Reminders And Collectionsfollow Up With Customers On Overdue Accounts (30120 Dpd / Npa Buckets)Negotiate And Convince Customers To Clear Outstanding Duesmaintain Call Records And Update Collection Status In System/Crmensure Compliance With Company Policies And Rbi Guidelinesachieve Daily/Weekly/Monthly Collection Targetshandle Customer Queries Related To Payments And Settlements Required Skills:Good Communication & Convincing Skillsbasic Knowledge Of Collection Process / Recovery Cycleability To Handle Pressure & Targetsbasic Computer Knowledge (Excel / Crm Tools)Dra Certification (Optional, If Required). 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound | Languages : English, Hindi

Your responsibilities

Your main tasks will be to:

• Comply with RBI/IRDAI guidelines and internal audit norms
• Manage collections and track overdue accounts
• Source and onboard customers for loans, accounts or insurance products
• Cross-sell relevant financial products to existing customers
• Follow up on applications until disbursal or policy issue.

Salary and benefits

You will be paid ₹20,000 – ₹27,500 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound
• Languages: English, Hindi

Position details

• Job location: Sector 49 - Gurgaon, Delhi, Delhi
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 10
• Work type: Work from office
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Guru Hr Solution.