Supervisor

Guru Kirpa Fabrics wants to bring on a Supervisor for its Ludhiana team. Freshers can apply. Salary is up to ₹13,000/month. There are 2 open positions.

Note from the employer

Responsible For Planning, Organising And Directing Staff, Communicating And Solving Issues.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Active listening, Typing speed, Complaint handling and Hindi and English
• Male Only
• No English required
• Freshers can apply
• A patient, customer-first attitude

Pay and perks

You will be paid ₹10,000 – ₹13,000 per month.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Ludhiana, Punjab
• Work mode: Office-based
• Shift: 10:00am - 8:30pm | Monday to Saturday
• Vacancies: 2
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Guru Kirpa Fabrics.