Telecaller

Gurucul Educational Consultancy Pvt Ltd is hiring a Telecaller in Boring Road, Patna. Freshers can apply. Salary is up to ₹15,000/month. 8 candidates will be hired for this role.

Note from the employer

Need Telecaller Incentive Will Be Given Based On Perfromance. Type : Outbound, Inbound | Languages : English, Hindi

Salary and benefits

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound, Outbound
• Female Only
• Good English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: English, Hindi

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Boring Road, Patna, Bihar
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 8
• Employment type: Full time
• Work mode: Work from office

Click Apply to send your profile to Gurucul Educational Consultancy Pvt Ltd. It takes less than a minute.