Telecaller

Gurukripa Career Institute is looking for a Telecaller to join its team in Kabir Colony, Alwar. There are 4 open positions. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What you will do

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Salary

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with CRM tools, Typing speed, Active listening, Hindi and English
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• You are patient and calm under pressure

Quick facts

• Location: Kabir Colony, Alwar, Rajasthan
• Vacancies: 4
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Gurukripa Career Institute today.