Telecaller

Gurukrupa Capital Pvt.Ltd is hiring a Telecaller in Ajab Nagar, Aurangabad. Freshers can apply. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Identify upsell opportunities where relevant.
• You'll resolve queries and complaints with patience and accuracy.
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

What you get

Compensation: ₹10,000 – ₹15,000 per month.

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Skills: CRM tools, Typing speed, Active listening, Hindi and English
• Basic English
• Freshers can apply
• You are customer-first and polite

Quick facts

• Location: Ajab Nagar, Aurangabad, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work type: On-site
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Gurukrupa Capital Pvt.Ltd reviews applications regularly.