Operations Coordinator

Start your next role as an Operations Coordinator with Gurukrupa Furnishing in Dwarka, Nashik. The pay goes up to ₹14,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Marathi, Hindi

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Requirements

• Open to freshers
• Education: 12th Pass
• Skills: Hindi, Marathi
• Male Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi
• Someone calm under pressure and polite

Pay and perks

Compensation: ₹12,000 – ₹14,000 per month.

Position details

• Work location: Dwarka, Nashik, Maharashtra
• Work mode: On-site
• Job type: Full time
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 11:00 AM - 8:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Gurukrupa Furnishing today.