Telecalling

Start your next role as a Telecalling with Gurukrupa Water Heater in Ichalkaranji, Kolhapur. You can earn up to ₹7,000/month. Freshers can apply. The team is filling 10 vacancies.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹7,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Requirements

• Open to freshers
• Education: 12th Pass
• Skills: Verbal communication, Complaint handling, Typing speed, CRM tools
• Female Only
• Basic English
• Freshers can apply

Position details

• Location: Ichalkaranji, Kolhapur, Maharashtra
• Openings: 10
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Gurukrupa Water Heater reviews applications regularly.