Telecaller

Gurukul Training And Consultancy Services Private Limited wants to bring on a Telecaller for its Amroli, Surat team. There are 2 open positions. The pay goes up to ₹17,000/month.

Employer’s description

We Are Looking For A Motivated And Detail-Oriented Telecaller With Data Entry Skills To Handle Outbound/Inbound Calls, Maintain Records, And Update Customer Information Accurately In The System. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Gujarati, Hindi, English

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of English, Gujarati, Hindi, Marketing and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Gujarati, Hindi, English
• You are polite and patient

Salary and benefits

The salary for this role is ₹13,000 – ₹17,000 per month.

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Job at a glance

• Location: Amroli, Surat, Gujarat
• Work mode: Work from office
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Gurukul Training And Consultancy Services Private Limited.