Telecaller

Gurukul Training And Consultancy Services Private Limited is hiring a Telecaller in Amroli, Surat. The team is filling 2 vacancies. You can earn up to ₹17,000/month.

In the employer’s words

We Are Looking For A Motivated And Detail-Oriented Telecaller With Data Entry Skills To Handle Outbound/Inbound Calls, Maintain Records, And Update Customer Information Accurately In The System. 1 - 2 Years Experience Compulsory. | Marketing | Type : Sales | Languages : Gujarati, Hindi, English

Salary

The salary for this role is ₹13,000 – ₹17,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Skills: English, Gujarati, Hindi, Marketing, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Sales
• Languages: Gujarati, Hindi, English
• You are patient and calm under pressure

What you will do

• Escalate complex cases to the right team within the SLA.
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Quick facts

• Job location: Amroli, Surat, Gujarat
• Work type: Office-based
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Gurukul Training And Consultancy Services Private Limited.