Recovery Executive

Join Gurvinder Pal Singh (Finocal Finance) as a Recovery Executive in Ludhiana. The team is filling 2 vacancies. The pay goes up to ₹25,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Punjabi, Hindi

Pay and perks

The salary for this role is ₹12,000 – ₹25,000 per month.

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Below 10th
• Good knowledge of Hindi and Punjabi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Punjabi, Hindi
• You are polite and customer-first

Job details

• Work location: Ludhiana, Punjab
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work type: Office-based
• Employment type: Full time

Ready to start? Upload your resume and apply to Gurvinder Pal Singh (Finocal Finance) today.