Education Counsellor

Gyaanjyoti Education is looking for an Education Counsellor to join its team in Vaishali Sector 3 - Ghaziabad, Delhi. The pay goes up to ₹18,000/month. There are 5 open positions. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Typing speed, CRM tools, Verbal communication, Complaint handling
• Basic English
• Freshers can apply
• Someone customer-first and patient

Salary

Compensation: ₹12,000 – ₹18,000 per month.

What the job involves

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Vaishali Sector 3 - Ghaziabad, Delhi, Delhi
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Click Apply to send your profile to Gyaanjyoti Education. It takes less than a minute.