Telecaller

Gypsydom Tech wants to bring on a Telecaller for its Sector 3 - Noida, Delhi team. 2 candidates will be hired for this role. The pay goes up to ₹17,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

What you will do

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Complaint handling, Typing speed, CRM tools, Verbal communication
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and polite

Pay and perks

The salary for this role is ₹15,000 – ₹17,000 per month.

Job at a glance

• Location: Sector 3 - Noida, Delhi, Delhi
• Work mode: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Gypsydom Tech reviews applications regularly.