Telecalling Executive

H K Group wants to bring on a Telecalling Executive for its Chandlodia, Ahmedabad team. 5 candidates will be hired for this role. The pay goes up to ₹20,000/month. Freshers can apply.

Note from the employer

A Telecaller Is Responsible For Gathering Leads And Producing Sales By Speaking With Prospective And Current Customers Over The Phone. Their Duties Include Gathering Information From The Target Market, Following Up With Customers To Provide New Products Or Services And Documenting Customer Feedback For Follow-Up Actions.Telecallerhiring Guidein. Type : Sales | Marketing | Languages : Gujarati, English, Hindi

What you get

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

Day-to-day work

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with English, Gujarati, Hindi, Marketing, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Gujarati, English, Hindi
• A patient, customer-first attitude

Quick facts

• Job location: Chandlodia, Ahmedabad, Gujarat
• Interview timings: 10:00AM - 7:00 PM | Monday to Saturday
• Vacancies: 5
• Work type: On-site
• Job type: Full time
• Timings: 10:00AM - 7:00 PM | Monday to Saturday

Click Apply to send your profile to H K Group. It takes less than a minute.