Operation Manager

H1 Hr Solutions Private Limited is hiring an Operation Manager in Dwarka, Delhi. Salary is up to ₹45,000/month.

In the employer’s words

Responsible For Handling Team. Manage Day To Day Operations. Monitor Targets And Performance. Taking Regular Updates. Travel Friendly. 1 - 2 Years Experience Compulsory.

What you will do

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Active listening, Hindi and English, Typing speed, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹37,000 – ₹45,000 per month.

Quick facts

• Location: Dwarka, Delhi, Delhi
• Job type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 1
• Work mode: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with H1 Hr Solutions Private Limited.