Service Associate

H1 Hr Solutions Private Limited has an opening for a Service Associate based in Hinjawadi Phase I, Pune. The team is filling 2 vacancies. You can earn up to ₹18,500/month. Great for first-time job seekers.

Employer’s description

Basic Customer Handling Ka Kaam Rehta Hai Ticket Counter Popcorn Counter Manage Krna Floor Manage Krna Customers Ka Kuch Food Orders Hota Hai Toh Unki Movie Seat Pe De Ke Aana.

Salary and benefits

Salary: ₹14,000 – ₹18,500 per month, based on skills and experience.

Skills and qualifications

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with Hindi and English, Verbal communication, Complaint handling, Typing speed
• Male Only
• Basic English
• Freshers can apply

Day-to-day work

• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Hinjawadi Phase I, Pune, Maharashtra
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 2
• Working hours: Shift wise
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — H1 Hr Solutions Private Limited reviews applications regularly.