Service Associate

H1 Hr Solutions Private Limited wants to bring on a Service Associate for its Pimpri Chinchwad, Pune team. The team is filling 3 vacancies. Great for first-time job seekers. Salary is up to ₹17,000/month.

In the employer’s words

Basic Customer Handling Work At Movie Theatre.

Salary

You will be paid ₹14,000 – ₹17,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Complaint handling, CRM tools, Hindi and English, Typing speed
• Basic English
• Freshers can apply

Position details

• Work location: Pimpri Chinchwad, Pune, Maharashtra
• Work mode: Office-based
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 3
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — H1 Hr Solutions Private Limited reviews applications regularly.