Telecaller

HA Complex is looking for a Telecaller to join its team in Govind Puram - Ghaziabad, Delhi. Salary is up to ₹12,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

The salary for this role is ₹10,000 – ₹12,000 per month.

Roles and responsibilities

As a Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of CRM tools, Active listening, Complaint handling and Verbal communication
• Basic English
• Freshers can apply
• A polite, patient attitude

Job at a glance

• Work location: Govind Puram - Ghaziabad, Delhi, Delhi
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Interested? Apply now on BetterJobs with your resume — HA Complex reviews applications regularly.