Tele Caller - Kashmiri, Malayalam, ...

Habsons Jobsup Limited is looking for a Tele Caller - Kashmiri, Malayalam, ... to join its team in New Friends Colony, Delhi. The team is filling 6 vacancies. The pay goes up to ₹25,000/month.

In the employer’s words

Certification In Customer Service, Patient Experience, Healthcare Administration, Or Crm Tools. Knowledge Of Healthcare Regulations, Patient Rights, And Data Privacy Requirements. Multilingual Communication Skills To Support A Diverse Patient Population. Experience In Handling Escalations And Service Recovery. Analytical Skills For. More Than 2 Years Experience Compulsory. | Type : Outbound, International, Inbound, Sales, Domestic, Mutual Funds | Languages : Malayalam, Punjabi, Hindi, English

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound, International, Malayalam, Mutual Funds and Outbound
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, International, Inbound, Sales, Domestic, Mutual Funds
• Languages: Malayalam, Punjabi, Hindi, English
• Someone calm under pressure and patient

What the job involves

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.

Compensation

The salary for this role is ₹20,000 – ₹25,000 per month.

Position details

• Work location: New Friends Colony, Delhi, Delhi
• Openings: 6
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Habsons Jobsup Limited today.