Field Collection Executive

Hagnos Marketing And Consulting Private Limited is looking for a Field Collection Executive to join its team in Tambaram, Chennai. The team is filling 3 vacancies. Salary is up to ₹20,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Credit Card

Salary and benefits

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Credit Card
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card
• You are customer-first and patient

Key responsibilities

As a Field Collection Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Tambaram, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Vacancies: 3

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