Telecaller

Join Hahnemann Charitable Mission Society as a Telecaller in Sitapura, Jaipur. The team is filling 5 vacancies. You can earn up to ₹20,000/month.

Employer’s description

A Telecaller Executive Manages Phone, Email, And Chat Interactions To Generate Leads, Close Sales, And Resolve Customer Issues. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• A polite, calm under pressure attitude

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Roles and responsibilities

• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.

Job at a glance

• Location: Sitapura, Jaipur, Rajasthan
• Job type: Full time
• Interview timings: 12:00 PM - 3:00 PM | Monday to Saturday
• Openings: 5
• Work type: On-site
• Timings: 9:00 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Hahnemann Charitable Mission Society today.