Telecaller

Haier refrigerator washing machine customer care faridabad wants to bring on a Telecaller for its Sector 19 - Faridabad, Delhi team. You can earn up to ₹10,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Marketing

Key responsibilities

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Marketing
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• A patient, calm under pressure attitude

Compensation

You will be paid ₹10,000 per month.

Position details

• Work location: Sector 19 - Faridabad, Delhi, Delhi
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Ready to start? Upload your resume and apply to Haier refrigerator washing machine customer care faridabad today.