Field Collection Executive

Hallmark Financial Services is hiring a Field Collection Executive in Uppal, Hyderabad. Salary is up to ₹18,000/month.

Employer’s description

The Debt Collection Agents Responsibilities Include Contacting Debtors, Negotiating Payment Plans And Methods, And Keeping Detailed Records Of Debtor Interactions.Our Ideal Candidates Have Experience In The Field Of Debt Collection, Demonstrate Excellent Negotiation And Decision-Making Skills. Negotiate Payoff Deadlines Or Payment Plans. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Credit Card, Loan

Pay and perks

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Credit Card, Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card, Loan
• You are patient and customer-first

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Uppal, Hyderabad, Telangana
• Work type: Work from office
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Hallmark Financial Services reviews applications regularly.