Call Quality Analyst

Hamstech online service pvt ltd has an opening for a Call Quality Analyst based in Panjagutta, Hyderabad. You can earn up to ₹35,000/month. The team is filling 3 vacancies.

In the employer’s words

We Are Looking For A Detail-Oriented And Analytical Call Quality Analyst To Monitor And Evaluate Customer/Student Counsellor Calls.The Candidate Will Be Responsible For Ensuring That Calls Meet The Companys Quality Standards, Identifying Gaps In Communication And Counselling, And Providing Actionable Feedback To Improve. 1 - 2 Years Experience Compulsory.

What you get

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Negotiation, Presentation, CRM and Lead generation
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone target-driven and self-motivated

What you will do

• Prepare quotations and close deals with decision makers
• You'll identify and approach new customers in the assigned territory.
• Explain products and offers clearly and handle objections
• Record visits, calls and orders in the CRM or daily report

Job details

• Work location: Panjagutta, Hyderabad, Telangana
• Work mode: Work from office
• Job type: Full time
• Shift: 10:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3

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