Education Counsellor

Start your next role as an Education Counsellor with Hamstech online service pvt ltd in Shivaji Park, Kolhapur. There are 2 open positions. Salary is up to ₹30,000/month.

Note from the employer

Handle Inbound And Outbound Calls Related To Admissions.Counsel Students And Parents Regarding Courses And Career Guidance.Explain Course Details, Fee Structure, And Admission Process.Follow Up With Prospective Students And Maintain Regular Communication.Achieve Admission And Counselling Targets.Maintain Student Records And Update Crm/Software. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Marathi, Hindi, English

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Marathi and Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Marathi, Hindi, English
• You are patient and polite

Key responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Compensation: ₹20,000 – ₹30,000 per month.

Position details

• Job location: Shivaji Park, Kolhapur, Maharashtra
• Work type: Office-based
• Timings: 10:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2

Click Apply to send your profile to Hamstech online service pvt ltd. It takes less than a minute.