Educational Counsellor

Looking for an Educational Counsellor role in Panjagutta, Hyderabad? Hamstech online service pvt ltd is hiring now. The pay goes up to ₹27,000/month. There are 5 open positions.

Employer’s description

Make Outbound Calls To Potential Customers From Provided Leadsexplain Products/Services And Generate Interesthandle Customer Queries And Provide Accurate Informationfollow Up With Interested Prospectsconvert Leads Into Sales And Achieve Targetsmaintain And Update Customer Data In Crmbuild And Maintain Strong Customer Relationships. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi

Salary and benefits

Salary: ₹15,000 – ₹27,000 per month, based on skills and experience.

Eligibility

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Hindi, Marathi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi
• You are customer-first and polite

Day-to-day work

As an Educational Counsellor, your work will include:

• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Panjagutta, Hyderabad, Telangana
• Employment type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:30 AM - 7:00 PM | Monday to Saturday
• Openings: 5

Apply today and take the next step in your career with Hamstech online service pvt ltd.