Educational Counsellor

A new Educational Counsellor role is open at Hamstech online service pvt ltd, Panjagutta, Hyderabad. The pay goes up to ₹22,000/month. There are 2 open positions.

Employer’s description

Handle Inbound And Outbound Admission Calls.Counsel Students And Parents Regarding Courses And Career Guidance.Explain Course Details, Fee Structure, And Admission Process.Follow Up With Prospective Students And Maintain Regular Communication.Achieve Daily, Weekly, And Monthly Admission Targets.Maintain Accurate Records In Crm/Software. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : English, Telugu

Day-to-day work

As an Educational Counsellor, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Salary

Compensation: ₹15,000 – ₹22,000 per month.

Requirements

• 2+ years of experience in a similar role
• Education: 12th Pass
• Skills: English, Outbound, Telugu
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English, Telugu
• You are patient and customer-first

Quick facts

• Location: Panjagutta, Hyderabad, Telangana
• Work mode: Work from office
• Vacancies: 2
• Job type: Full time
• Timings: 10:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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