Educational Counsellor

Hamstech Online Service Pvt Ltd is hiring an Educational Counsellor in Warangal. The team is filling 3 vacancies. The pay goes up to ₹30,000/month.

Note from the employer

Make Outbound Calls To Prospective Studentsexplain Courses, Programs, And Career Opportunitiescounsel Students Based On Their Interests And Career Goalsconvert Leads Into Admissionsfollow Up With Leads And Maintain Regular Communicationensure Daily Walk-Ins To The Centermaintain Accurate Records In Crm. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Telugu, English, Hindi

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Outbound, Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Telugu, English, Hindi

Your responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.

Pay and perks

Salary: ₹22,000 – ₹30,000 per month, based on skills and experience.

Job at a glance

• Work location: Warangal, Telangana
• Job type: Full time
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3
• Timings: 10:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Hamstech Online Service Pvt Ltd.