Telecaller Cum Computer Operator

Hamza Printing Shop has an opening for a Telecaller Cum Computer Operator based in Anisabad, Patna. Freshers can apply. The pay goes up to ₹8,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of Active listening, CRM tools, Complaint handling and Typing speed
• Female Only
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Salary

Salary: ₹5,000 – ₹8,000 per month, based on skills and experience.

Job details

• Location: Anisabad, Patna, Bihar
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Vacancies: 1

Click Apply to send your profile to Hamza Printing Shop. It takes less than a minute.