Customer Service And Lingustic Call...

A new Customer Service And Lingustic Call... role is open at Hansa Customer Equity Private Limited, Airoli, Mumbai. Freshers can apply. There are 20 open positions. Salary is up to ₹18,000/month.

Note from the employer

Rotational Shift Rotational Week Of Freshers Can Also Apply. Type : Outbound, Domestic, Inbound | Languages : Tamil, Gujarati, Malayalam, Bengali, Telugu, Kannada, Punjabi, English

What you get

Compensation: ₹14,000 – ₹18,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: Tenth Pass
• Skills: Bengali, Domestic, English, Gujarati, Inbound, Kannada, Malayalam, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Languages: Tamil, Gujarati, Malayalam, Bengali, Telugu, Kannada, Punjabi, English
• A polite, calm under pressure attitude

Roles and responsibilities

• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.

Job at a glance

• Job location: Airoli, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Hansa Customer Equity Private Limited reviews applications regularly.