Inbound Customer Service Advisor

A new Inbound Customer Service Advisor role is open at Hansa Customer Equity Private Limited, Airoli, Mumbai. No experience? You can still apply. The pay goes up to ₹17,000/month. There are 20 open positions.

In the employer’s words

Rotational Day Shift Rotational Week Off Freshers Can Also Apply. Type : Inbound, Domestic | Languages : Tamil, Gujarati, Malayalam, Telugu, Bengali, Hindi, English

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Malayalam, Tamil
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Tamil, Gujarati, Malayalam, Telugu, Bengali, Hindi, English
• Someone customer-first and polite

What the job involves

• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.

Pay and perks

Compensation: ₹15,000 – ₹17,000 per month.

Position details

• Work location: Airoli, Mumbai, Maharashtra
• Vacancies: 20
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Hansa Customer Equity Private Limited.