Telesales

Hansaf Venture is looking for a Telesales to join its team in Malappuram. You can earn up to ₹8,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: CRM tools, Verbal communication, Complaint handling, Active listening
• Basic English
• Freshers can apply
• You are customer-first and patient

What you get

Compensation: ₹8,000 per month.

Quick facts

• Location: Malappuram, Kerala
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Hansaf Venture.