Telecaller

Hanvika Organic Innovations is hiring a Telecaller in L B Nagar, Hyderabad. Freshers can apply. The pay goes up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Verbal communication, Hindi and English and Typing speed
• Female Only
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

Day-to-day work

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Position details

• Job location: L B Nagar, Hyderabad, Telangana
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Hanvika Organic Innovations.