Telecaller

A new Telecaller role is open at Happy Home Associates, Dwaraka Nagar, Visakhapatnam. You can earn up to ₹11,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Typing speed, CRM tools, Hindi and English, Active listening
• Basic English
• Freshers can apply
• Someone patient and customer-first

What you will do

As a Telecaller, your work will include:

• You will handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.

Compensation

You will be paid ₹10,000 – ₹11,000 per month.

Quick facts

• Location: Dwaraka Nagar, Visakhapatnam, Andhra Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Happy Home Associates today.