Telecaller

Happy Karunai illam old age home in Tiruppur wants to bring on a Telecaller for its Karumaram Palayam, Tiruppur team. Salary is up to ₹16,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

What the job involves

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Verbal communication, Active listening, Hindi and English, Complaint handling
• Female Only
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Salary

Compensation: ₹15,000 – ₹16,000 per month.

Position details

• Work location: Karumaram Palayam, Tiruppur, Tamil Nadu
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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