Senior Collection Officer

Har Shreejee Finance & Leasing Company Limited (Indi Rupee) wants to bring on a Senior Collection Officer for its Sector 3 - Noida, Delhi team. There are 2 open positions. The pay goes up to ₹35,000/month.

Employer’s description

Contact Individuals To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Case To Manage Bucket 2,3,4. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone patient and polite

Pay and perks

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy.

Position details

• Location: Sector 3 - Noida, Delhi, Delhi
• Job type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Har Shreejee Finance & Leasing Company Limited (Indi Rupee).