Manager

Looking for a Manager role in Wilson Garden, Bengaluru? Hardcopy is hiring now. Great for first-time job seekers. 2 candidates will be hired for this role. Salary is up to ₹35,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Kannada, Hindi, English

What you get

The salary for this role is ₹25,000 – ₹35,000 per month.

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

What we are looking for

• Open to freshers
• Education: 12th Pass
• Skills: English, Hindi, Kannada
• Basic English
• Freshers can apply
• Languages: Kannada, Hindi, English
• Someone patient and calm under pressure

Quick facts

• Job location: Wilson Garden, Bengaluru, Karnataka
• Work mode: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 7:30 PM | Monday to Saturday
• Openings: 2

Ready to start? Upload your resume and apply to Hardcopy today.