Telecaller

Looking for a Telecaller role in Baldev Nagar, Jodhpur? Hardik Trade Link is hiring now. The pay goes up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of CRM tools, Complaint handling, Active listening and Typing speed
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

Job at a glance

• Job location: Baldev Nagar, Jodhpur, Rajasthan
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Hardik Trade Link. It takes less than a minute.