Receptionist Cum Telecaller

Looking for a Receptionist Cum Telecaller role in Nanpura, Surat? Hari Om invest & insurance is hiring now. 2 candidates will be hired for this role. The pay goes up to ₹12,000/month.

Employer’s description

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. 1 - 2 Years Experience Compulsory. | Marketing

What you get

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Candidate profile

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of Marketing
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing

What the job involves

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Nanpura, Surat, Gujarat
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Work mode: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday

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