Customer Service Coordinator

Hariram Engineering is looking for a Customer Service Coordinator to join its team in Pandesara, Surat. You can earn up to ₹30,000/month.

In the employer’s words

Candidate Should Knowlage About Exel, Ms Word, Ms Power Point And Email Communication. Candidate Has To Handle All Service Query And Make A Report Of It And Update Status Daily Basis. Coordinate With Service Manager And Resolve All Query . Also Tracking A List Of Warranty Replacement Items . Engineer Tickets And Him Schedule For Installation/Servic. More Than 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Day-to-day work

As a Customer Service Coordinator, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

What you get

You will be paid ₹20,000 – ₹30,000 per month.

Who can apply

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: English, Gujarati, Hindi
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• A polite, calm under pressure attitude

Job details

• Location: Pandesara, Surat, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday, Sunday 10:00 am to 3:00 pm
• Work type: On-site

Apply today and take the next step in your career with Hariram Engineering.