Customer Relationship Management (C...

Harish Batra (The Advertising Hub) is looking for a Customer Relationship Management (C... to join its team in Cb Naraina, Delhi. The pay goes up to ₹20,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : English

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English

What you will do

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: Cb Naraina, Delhi, Delhi
• Job type: Full time
• Timings: 10:00 AM - 7:30 PM | Monday to Saturday
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Harish Batra (The Advertising Hub) reviews applications regularly.