Telecaller

Harivera Multitrade Private Limited is looking for a Telecaller to join its team in Mahalaxmi Nagar, Indore. You can earn up to ₹20,000/month.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Sales | Languages : English, Hindi

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Sales
• Languages: English, Hindi

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Salary

The salary for this role is ₹10,000 – ₹20,000 per month.

Position details

• Location: Mahalaxmi Nagar, Indore, Madhya Pradesh
• Working hours: 11:00 AM - 8:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time

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