Operation Executive

Harjinder Singh Puaar (Puaar Tours & Travels) is looking for an Operation Executive to join its team in Khan Market, Delhi. You can earn up to ₹30,000/month. There are 4 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

What we are looking for

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Hindi and English, Typing speed, Active listening and CRM tools
• Good English
• More Than 2 Years Experience Compulsory.
• Someone polite and patient

Pay and perks

Compensation: ₹20,000 – ₹30,000 per month.

Day-to-day work

• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Khan Market, Delhi, Delhi
• Work type: Office-based
• Job type: Full time
• Working hours: 10:00 AM - 9:00 PM & 09:00 PM - 8:00 PM | Monday to Saturday
• Vacancies: 4
• Interview: 12:00 AM - 5:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Harjinder Singh Puaar (Puaar Tours & Travels) reviews applications regularly.