Telecaller

A new Telecaller role is open at Harmony Wellness, Mahaveer Nagar, Raipur. You can earn up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Salary: ₹8,000 – ₹12,000 per month, based on skills and experience.

Day-to-day work

Your main tasks will be to:

• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Typing speed, Verbal communication and CRM tools
• Basic English
• Freshers can apply
• Someone patient and customer-first

Job details

• Job location: Mahaveer Nagar, Raipur, Chhattisgarh
• Vacancies: 1
• Work type: Work from office
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Harmony Wellness. It takes less than a minute.