Voice Process Associate

Looking for a Voice Process Associate role in Kodambakkam, Chennai? Harsan Business Solution is hiring now. 30 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales | Languages : Tamil

Pay and perks

The salary for this role is ₹15,000 – ₹25,000 per month.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Sales and Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Tamil
• Someone polite and calm under pressure

Job at a glance

• Work location: Kodambakkam, Chennai, Tamil Nadu
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview timings: 10:30 AM - 1:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Harsan Business Solution today.