Voice Process Associate

Harsan business solution is looking for a Voice Process Associate to join its team in Kodambakkam, Chennai. You can earn up to ₹30,000/month. The team is filling 15 vacancies.

Note from the employer

Make Outbound Calls To Prospective And Existing Customers Explain Product Or Service Details Clearly And Professionally Maintain Customer Records And Update Call Details Follow Up On Inquiries And Close Sales Opportunities Handle Customer Queries And Provide Appropriate Solutions Maintain A Positive And Professional Attitude During Calls. Languages : Tamil

Eligibility

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with Tamil
• Female Only
• Basic English
• Freshers can apply
• Languages: Tamil
• Someone polite and customer-first

Pay and perks

You will be paid ₹20,000 – ₹30,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Kodambakkam, Chennai, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 15
• Work type: Office-based
• Job type: Full time
• Interview: 10:30 AM - 1:00 PM | Monday to Saturday

Click Apply to send your profile to Harsan business solution. It takes less than a minute.