Voice Process Associate

Harsan business solution is hiring a Voice Process Associate in Kodambakkam, Chennai. No experience? You can still apply. The team is filling 10 vacancies. Salary is up to ₹40,000/month.

Note from the employer

Make Outbound Calls To Prospective And Existing Customers.Explain Product Or Service Details Clearly And Professionally.Maintain Customer Records And Update Call Details.Follow Up On Inquiries And Close Sales Opportunitieshandle Customer Queries And Provide Appropriate Solutions.Maintain A Positive And Professional Attitude During Calls. Type : Outbound | Languages : Tamil

What the job involves

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Outbound, Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Tamil
• Someone patient and calm under pressure

Pay and perks

Salary: ₹20,000 – ₹40,000 per month, based on skills and experience.

Job at a glance

• Location: Kodambakkam, Chennai, Tamil Nadu
• Work type: On-site
• Interview timings: 10:30 AM - 1:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 10

Ready to start? Upload your resume and apply to Harsan business solution today.