Voice Process Executive

Harsan business solution wants to bring on a Voice Process Executive for its Madhanandapuram, Chennai team. Salary is up to ₹20,000/month. There are 10 open positions. Great for first-time job seekers.

Employer’s description

We Are Looking For A Dynamic & Confident Backend Process To Join Our Team. Type : Outbound, Sales | Languages : Tamil, English

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English, Outbound, Sales and Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Languages: Tamil, English

Job details

• Work location: Madhanandapuram, Chennai, Tamil Nadu
• Employment type: Full time
• Interview: 10:30 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Working hours: 9:45 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Harsan business solution reviews applications regularly.