Telecaller

Harsh Vora Jewellery Insurance is looking for a Telecaller to join its team in Shroff Road, Rajkot. The pay goes up to ₹12,000/month. There are 4 open positions.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Gujarati, Hindi, English

Your responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Salary and benefits

The salary for this role is ₹10,000 – ₹12,000 per month.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Gujarati, Hindi, Marketing, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Gujarati, Hindi, English
• A polite, patient attitude

Job at a glance

• Work location: Shroff Road, Rajkot, Gujarat
• Job type: Full time
• Vacancies: 4
• Work type: Office-based
• Shift: 9:30 AM - 7:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Harsh Vora Jewellery Insurance.